Privacy Policy

Welcome to www.goathlos.com (referred to as the "Site," "we," or "our"). Before using our Site, you ("you," "End User," "Buyer," or "Customer") are required to carefully read and agree to the terms outlined in this Privacy Policy.

If you are deemed "incompetent to contract" under the Indian Contract Act, 1872—including minors, un-discharged insolvent, or similar individuals—you must inform your legal guardian or parents about this Privacy Policy. Their consent and registration as Users on this Site are mandatory for you to use or place orders.These terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.

This Privacy Policy exclusively applies to the services we provide through this Site, including its domain and subdomains. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Site.

Please be aware that this Privacy Policy does not extend to websites operated by other organizations that may be linked to our Site. We are not responsible for any personal information you share with such third-party websites. Ensure you review their privacy policies before providing your details.

This Privacy Policy explains the types of information we collect as part of our services, how we store and use that information, and the circumstances under which it may be disclosed. It is designed to help you make informed decisions about sharing your personal information with us.

By registering or using this Site, you confirm your acceptance of this Privacy Policy and the User Agreement. Your acceptance signifies explicit consent to our collection, use, and disclosure of your personal information as described herein.

This Privacy Policy takes effect upon your registration or access to the Site.

1.1   We are committed to protecting your privacy and agree not to sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Periodically, we may share general statistical data about our Site and its visitors, such as the number of visitors or the types and quantities of goods and services purchased.

Access to your personal information is restricted to employees who require it to perform their job responsibilities.

Employees who breach our privacy or security policies will face disciplinary measures, which may include termination of employment and, if applicable, civil and/or criminal prosecution.

1.2  At www.goathlos.com (hereinafter referred to as "Athlos" or the "Site"), we collect and store your personal information to facilitate and improve our services.

In general, users may browse the Site without disclosing any personal information. However, access to certain features and services may require registration through the Site's online registration form. During such registration, you may be required to furnish personal details, including but not limited to your name, date of birth, contact number, email address, user ID, password, residential or business address, billing and shipping details, bank account information, and other particulars as specified in the forms provided on the Site. The provision of such information is voluntary, and you may choose not to share it; however, this may restrict your access to specific features or services offered on the Site.

We may also automatically collect certain information regarding your activities on the Site. This information is utilized to conduct internal research to better understand user demographics, preferences, and behavior, thereby enabling us to enhance our services. Such information, which is analyzed in an aggregated form, may include but is not limited to the URLs you visit before and after accessing the Site, browser details, and your IP address.

To provide a better user experience, we utilize data collection mechanisms such as "cookies" on specific pages of the Site. Cookies are small files stored on your device by your web browser that assist in tracking your activity, managing the contents of your shopping cart, retaining details of previous purchases, and delivering content aligned with your interests. While most web browsers are preconfigured to accept cookies, users have the option to modify browser settings to block cookies. Even if you choose to disable cookies, most features of the Site, including the ability to make purchases, shall remain accessible.

In the event that you utilize online payment options for the purchase of goods or services, we may collect additional details, such as your billing address, credit or debit card number, card expiration date, and other payment-related information as may be necessary.

If you post messages on any interactive sections of the Site, such as forums, chat rooms, or feedback areas, we shall collect and retain such information as necessary to resolve disputes, provide customer support, and address other issues as permitted under applicable laws.

Further, in the event that you send us personal correspondence, such as emails or letters, or if third parties provide information regarding your activities or postings on the Site, we may collect and retain such information in a file specific to you, in compliance with applicable legal provisions.

1.3  We utilize your personal information to facilitate the services you request. The information maintained in your file, along with data derived from your current and past activities on the Site, may be used for the following purposes: resolving disputes; addressing technical issues; ensuring safe and secure transactions; recovering dues; measuring consumer interest in our services; notifying you of offers, products, services, and updates (both online and offline); customizing your experience; detecting and preventing errors, fraud, and other criminal activities; enforcing the terms of our User Agreement; and for other purposes communicated to you at the time of data collection.

We may analyze personal information to identify and address issues across multiple users, including detecting instances where individuals use multiple User IDs or aliases. Your personal information may also be reviewed to ensure accuracy and address any errors or omissions.

You expressly consent to our use of your personal information for marketing and promotional activities, analyzing Site usage, enhancing the Site’s content and product offerings, and tailoring the layout and services of the Site. These activities aim to provide you with an efficient, secure, and personalized experience on the Site.

To improve the effectiveness of the Site, the servers operating the platform collect certain information during your visits. These statistics, which are stored in server logs, do not personally identify you but provide insights into user behavior and browsing activities. This data may include details such as your IP address (i.e., the unique identifier of your computer), browser type (e.g., Internet Explorer, Firefox), operating system (e.g., Windows, Mac OS), the site visited before accessing our Site, session duration, and the date and time of access. We may analyze this aggregated data extensively to understand Site usage patterns. The findings, in aggregated form, may be shared with advertisers, sponsors, investors, strategic partners, and other stakeholders to facilitate business growth.

By accepting the User Agreement and this Privacy Policy, you agree to allow us to contact you with information that may be of interest to you. This may include targeted advertisements, administrative notices, product updates, and other communications related to your use of the Site. Should you wish to opt out of receiving certain communications, you may update your preferences in your profile at any time.

1.4 We may utilize your personal information to provide you with updates and communications tailored to your interests, such as information about new services, products, and promotions. Additionally, we may engage third-party service providers to facilitate the operation of our Site. These service providers may include entities responsible for hosting the Site, managing its features, sending emails, analyzing data, providing search results and links, and assisting with the fulfillment of orders. Such third parties may require access to your personal information to perform these services. We ensure that information is disclosed to such entities strictly on a need-to-know basis and solely for the purpose of providing the specified services. These service providers are bound to use the disclosed information exclusively for the purposes related to our Site.

We cooperate with law enforcement agencies, regulatory authorities, and other third parties to ensure compliance with applicable laws and to safeguard the rights of users, including intellectual property rights, protection against fraud, and other legal protections. In response to verified requests from law enforcement or government officials regarding criminal investigations or suspected illegal activities, we may disclose specific information, including but not limited to your name, city, state, telephone number, email address, User ID history, fraud complaints, and purchase history, without prior notice to you.

However, except as stated above, we will not disclose your personal information to law enforcement agencies or government authorities without a valid subpoena, court order, or equivalent legal directive. Notwithstanding, we reserve the right to disclose your personal information when we believe in good faith that such disclosure is necessary to:

1. Prevent imminent physical harm or financial loss.

2. Report suspected illegal activities.

Additionally, we may disclose your name, address, email, contact details, and company name to intellectual property rights holders under a confidentiality agreement when deemed necessary in our sole discretion for investigations related to fraud, intellectual property infringement, piracy, or other unlawful acts.

While we employ industry-standard practices to protect your personal information, you acknowledge and accept that, in the current regulatory and technological environment, we cannot guarantee complete confidentiality of all communications and personal data. For example, government authorities or third parties may lawfully compel disclosure, third parties may unlawfully intercept or access private communications, or other users may misuse or abuse information collected from the Site. Consequently, while we strive to safeguard your privacy, we cannot warrant that your personal information and communications will always remain secure.

1.4  At Goathlos, we take the security and confidentiality of your personal information seriously. When you place an order or access your account, we provide a secure server that uses Secure Socket Layer (SSL) technology. SSL encrypts all data entered by you, ensuring that your sensitive information is protected before it is transmitted to us. This encryption helps prevent unauthorized parties from accessing or altering your personal information during transmission.

In addition to SSL encryption, we implement robust security practices and protocols to protect all customer data collected from unauthorized access, disclosure, modification, or destruction. Our security measures include:

1. Data Encryption: All sensitive data is encrypted both during transmission and while stored on our servers to maintain confidentiality and integrity.

2. Access Control: We limit access to your personal information to only those authorized personnel who require it to perform their duties. Unauthorized access is strictly prohibited.

3. Regular Security Audits : We conduct regular audits and reviews of our security procedures and technology to ensure compliance with applicable standards and to identify and mitigate potential vulnerabilities.

4. Monitoring and Surveillance: Our systems are continuously monitored for unusual activity or attempts at unauthorized access, ensuring any security threats are identified and addressed in a timely manner.

5. Compliance with Legal Standards: Our security measures are designed to comply with the Information Technology Act, 2000, and the associated rules, as well as international security standards, to protect your personal information from cyber threats.

We also implement physical and procedural safeguards to prevent unauthorized access to our premises and systems, thereby further protecting your personal data from any potential breaches.

While we make every reasonable effort to ensure the security of your data, you acknowledge that no method of electronic storage or transmission over the internet is 100% secure. As such, despite our best efforts to safeguard your data, we cannot guarantee absolute security. We recommend that you take appropriate precautions, including using strong passwords and securing your account information.

By using the Site, you consent to our collection, processing, and storage of your personal data as outlined in this Privacy Policy, including the implementation of reasonable security measures as required under the Information Technology Act, 2000, and applicable laws.

1.5  This Privacy Policy forms an integral part of the User Agreement, and by using this Site, you unequivocally consent to the terms outlined herein. If you do not agree with this Privacy Policy, you are advised not to use this Site. Your access to and any dispute concerning privacy arising from this Site shall be governed by this Privacy Policy and the User Agreement, including the provisions regarding limitations on damages. We reserve the right to modify the terms of use and this Privacy Policy at our sole discretion, and any such modifications will be posted on the Site to ensure you are kept informed of the prevailing policy. Unless explicitly stated otherwise, the current Privacy Policy shall apply to all information pertaining to you and your account held by us.

Identity of the Data Controller:

The name and address of the entity responsible for collecting and retaining your information (hereinafter referred to as the “Data Controller”) shall be the contracting entity as specified in the User Agreement.